HMRC takes back control of IT services
- Created at
- Slaters Accountants in Staffordshire
Articles By This Author
- HMRC takes back control of IT services
- HMRC to extend data gathering powers
- HMRC roadside fuel testing
- Tax Diary August/September 2015
- Tapered pensions annual allowance
- Who are Slaters Accountants?
- Small business changes
- Landlord Tax Changes
- Owner managed business accountants
- Paid too much or too little tax?
- The heated debate- should vat apply to all takeawa...
- Are you prepared to go fully VAT Digital?
- Autoenrolment for Employers
- Revenue Recognition in the Oil & Gas Industry unde...
- Accounting for Decommissioning Provisions under IF...
- Are you contracting with the public sector? You ne...
- To be a Company or to be a Sole Trader: that is th...
- The Impact of Flat Rate VAT changes on small busin...
- SELF-ASSESSMENT TAX RETURN 2015/16
- 5 Things never to ignore with your business bank a...
From the Slaters, Accountants in Staffordshire blog.
HM Revenue and Customs (HMRC) announced earlier this month that it will bring some existing IT services under its direct control, while it continues to plan the transition to a new IT delivery model following the ending of the Aspire contract in 2017.
These changes will ultimately enable HMRC to make savings of up to 24 per cent on its £800m annual IT budget by 2020-21 while maintaining consistent delivery of services to customers.
Mark Dearnley, HMRC’s Chief Digital and Information Officer, said:
“We have an ambitious digital vision – to transform our IT services and use the data we hold in smarter ways, so we can deliver world-beating digital services for our customers and colleagues.
The changes we’re announcing today will allow us to maintain consistency of service for customers while we plan for the future which, as now, will include a mixed model of both internal and external delivery using multiple partners.”
HMRC also announced that Capgemini would be providing ‘test and release’ services until 2020, to provide vital quality assurance during the digital transformation.
HMRC has already launched online services that are quicker, lower cost and have tax compliance and security built-in. New Personal and Business Tax Accounts – which work like online bank accounts, allowing customers to deal with all their tax affairs in one place – will be available to ten million personal customers and five million businesses respectively by early 2016.
The UK tax authority has a network of Delivery Centres – hi-tech innovation hubs, based across the UK – which developed an online tax credit renewals service used this year by more than 750,000 tax payers. Apparently, customer satisfaction rates have reached 90 per cent.
Hear more from Slaters Accountants, Staffordshire by visiting our website.